Lost access to wordpress account and email account

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  mikiodavid020917 · Member · Mar 16, 2018 at 2:35 pm

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  Hello,

  I no longer have access to my mikiodavid.wordpress.com account and can not use password recovery or Account Recovery as all information from the wordpress account was linked to an old college email that I do not have access to. I need to take the blog down as it has sensitive information on it that I would like to remove.

  Please let me know how best to either gain access or request a take down of the site.

  Thanks.

  Mikio David

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  stefbarz · Member · Mar 16, 2018 at 3:50 pm

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  Hi there,

  I am afraid, the Account Recovery Form is your only available option. Staff members cannot breach the privacy policy and provide log-in information. You have to provide proof of ownership to the Account Recovery Staff to gain access to your site, as this Staff member reply suggests:

  The only way to regain access to that account is by resetting the password (if you still have access to the correct email address), or else by submitting our account recovery form.

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  gemmacevans · Member · Mar 16, 2018 at 4:07 pm

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  Hi Mikio,

  As @stefbarz mentioned, we will not be able to help you recover the site without proof of ownership or access to the account email address.

  I’ve sent some more information to the email address on your mikiodavid020917 account and will follow up with you there.

  Thanks.