LOST ACCESS TO WORDPRESS AFTER RESET

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  platform4ias · Member · Oct 25, 2022 at 12:04 pm

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  i have lost access to my wordpress account after wp reset

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  julinedossantos1 · Staff · Oct 25, 2022 at 1:45 pm

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  Hello,

  Would you please share the URL of the site you’re referring to?

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  platform4ias · Member · Oct 25, 2022 at 1:55 pm

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  https://platformias.com

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  julinedossantos1 · Staff · Oct 26, 2022 at 12:11 pm

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  Hello,

  I have verified that your site is not hosted on WordPress.com. In this case, you use the self-hosted version, the software of which is available on WordPress.org.

  WordPress.com and WordPress.org sites are different. Check it out: https://wordpress.com/support/com-vs-org
  
  This forum is only focused on sites hosted on WordPress.com.

  You can contact your host directly to get help with your issue.
  https://www.bluehost.com/help

  WordPress.org community forums can be a good place to ask for help with this:
  http://wordpress.org/support/forums

  Hope this information helps