Lost access to wordpress dashboard
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We had a wordpress site (www.formulatech.com.au) and used elementor to build the site, we recently changed the site over to another website building service and can now no longer access our previous wordpress dashboard to access our content. We changed the URL of the website to wordpress.formulatech.com.au in hopes that would allow us to access the dashboard but now even after switching the DNS back to WordPress we still can no longer access the WP Dashboard. Please help ASAP.
The blog I need help with is: (visible only to logged in users)
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Hi there,
I checked the site and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we cannot take a closer look. I would definitely contact your site host in regard to this issue.
The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is also available at the forums here:
https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.
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