Lost access to WordPress site
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I need help recovering access to an existing WordPress site
The Site is up, but we can no longer logon to administer it
How do we recover the sitePlease help as soon as possible
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Hi, and thanks for writing back.
Just to verify that you are using wordpress.com and not wordpress.org, are you using a 3rd-party web hosting providor? If you are using wordpress.com then you don’t need a webhosting providor, as your site is hosted in wordpress.com.
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Our Domain and DNS is hosted at BlueHost, but the site is at WordPress.com
I could be wrong,
How can I tell if the site is at Workdpress.com using a different Domain -
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Ok. Thanks for the additional information.
I will now be escalating this thread to staff. Is there any more information you would like to provide before I do so?
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Nothing at this time.
I will deal with the Staff once I can communicate with themThanks
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Hi there!
Can you share the full link/address to the site that you’re trying to log in to?
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