Lost access to WP admin

  • Unknown's avatar
    yujiltadori · Member ·

    Hi good day,

    To whom it may concern,

    I lost access to my WP admin due to uninstalling a plugin, my hosting is with HostGator, i get (This site can’t be reachedCheck if there is a typo in xxxxx.xx
    DNS_PROBE_FINISHED_NXDOMAIN)

    i also tried logging into my Cpanel and trying to disable the plugins that way, but i already uninstalled the plugin via wp-admin so it’s no where to be found,

    it was the LiteSpeed plug in, but before uninstalling it, i made sure i put everything back the way it was, and also deleted the CDN info,

    can anyone please help, many thanks.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    You should reach out to your host HostGator for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem and get your website back online.

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that helps!

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