Lost account

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  jennycornish · Member · May 22, 2020 at 2:15 pm

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  Hi, I work for a domestic abuse charity called Staying Put. We had a subsidiary called Keighley DVS which has now been merged fully with Staying Put. The Keighley DVS website https://keighleydvs.wordpress.com/ is causing confusion for vulnerable people and we would like to close the site. However we have no record of the username or password or any activation ID etc. Please could you help?

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  obt28 · Member · May 22, 2020 at 2:59 pm

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  Hello @jennycornish –

  Thanks for posting your question!

  You have to be able to login into your WordPress.com account as an admin to be able to close an account.

  Please see instructions on how to do an account recovery from the help documentation: https://wordpress.com/support/account-recovery/

  Best,