Lost Account

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  chrislharris · Member · Jun 17, 2020 at 9:05 pm

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  I have a WP blog called Papa’s Pearls and I can’t log in to it to update it. I started it several years ago with an email account that I no longer have access to. Is there a way to rectify this situation?

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  supernovia · Staff · Jun 17, 2020 at 10:16 pm

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  Hi, could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/

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  chrislharris · Member · Jun 17, 2020 at 10:54 pm

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  It is hosted on WordPress servers. I have also changed phone carriers since I created the site/account so the recovery number is no longer valid.
  Here’s the link.
  https://papaspearls.wordpress.com/

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  staff-blorbo · Staff · Jun 17, 2020 at 10:59 pm

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  Please send an email to passwordhelp (at) wordpress (dot) com explaining the situation, and we’ll see if there’s anything we can do for you.