Lost account email
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A couple of years back, I changed the admin email from the one associated with this account, to another one which I no longer remember (although I believe it was some outlook email no longer used). So now I cannot login, even though I need to change some important info. I do have some emails from the blog containing new comments etc. – but no transaction/activation email unfortunately, so I cannot use the lost password form.
Is there any way you could use this information to restore login info, change login email back to the previous one, send a login link to a previously registered email etc.? I could also forward emails I have received from the blog earlier, if it helps.
Blog in question: svartelista.wordpress.com
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Hi there!
I’m afraid that the only accepted proofs of ownership are mentioned in the Account Recovery Form.
If you still have access to the old email, you just don’t remember which one you used, I can send you an email there. I’m not able, however, to disclose the email address without any proof of ownership mentioned above.
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Hi!
I know which email was used previously, before it was changed to the new one. But can’t seem to find the new one. So if you have access to some kind of profile history so you can see the previous email, it should be: (email visible only to moderators and staff)
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No worries, the staff can see the email address even though it’s redacted :)
I have sent an email to the address that’s currently used on the account where svartelista.wordpress.com was registered.
As I mentioned, if you do have access to that email, you can reply to me there or just follow the steps I mention there.
I’m afraid I can’t do anything else to help you but point you to the Account Recovery Form:
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I changed the email on that account, and I can’t remember to which one. Only have the previous one. So you can only access the current email?
If I only knew what the email is for the current account, I could probably get into that one. It doesn’t help if I got some old emails of incoming wordpress comments on the old email, it has to be verification emails?
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Correct. The only acceptable proof of ownership items which can unlock an account are defined on the Account Recovery page:
If you can access the email that frestomacia sent then we can help you from there via email. We aren’t able to give out any account details though.
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