lost account info

• 

  ahmetgazi · Member · Apr 24, 2020 at 10:29 am

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  Hello,
  I have 2 wordpress accounts.
  I cannot find my userid for
  findtouristguides.wordpress.com
  Can you pleas ehelp?

• 

  staff-mckluskey · Staff · Apr 27, 2020 at 8:22 am

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  Hi there!

  Since you have a paid upgrade on that site, you should be able to find the transaction ID as explained here:

  https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

  Once you have it, please check out this page and fill out the Account Recovery form to regain access to the account:

  https://wordpress.com/support/account-recovery/