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Forums / Lost account info

Lost account info

  • Unknown's avatar
    thomaslgj150118 · Member · Jan 31, 2022 at 2:08 pm
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    Hi. I have a blog which I can no longer access. At some point I changed the admin email from my personal one, to another which I no longer remember or have access to. If I knew which email it was, I could probably recover it, but since you cannot give it to me, I am stuck. Is there any way you could set my blog to private, as it contains certain private info I need to make unavailable?

    The only evidence I have as of now, is previous emails from the blog to my personal email (before it was changed), and the user details which points toward me being the owner (as people have contacted me this way). I have read your account recovery page, and this is probably not enough. However I would appreciate it if you could set the blog to private, and perhaps you then can send a notifcation to the owner email – so that if I wasn’t the real owner they would have a chance to control/undo it?

    The blog in question: https://svartelista.wordpress.com/

  • Unknown's avatar
    supernovia · Staff · Jan 31, 2022 at 4:46 pm
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    Hi @thomaslgj150118, we can’t give out the email address on file, but can you reach out to the account recovery team directly and share a link to this forum post?

    You can use this. passwordhelp@wordpress.com

  • Unknown's avatar
    simranvijwani · Staff · Jan 31, 2022 at 6:16 pm
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    I’ve replied to the email ticket you submitted, so I’m closing this thread as a duplicate.

  • The topic ‘Lost account info’ is closed to new replies.

Tags

  • lost account info
  • recovery

About this topic

  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 4 years
  • Latest reply from thomaslgj150118

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