lost accounts and new orders

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  3blindweis · Member · Sep 21, 2017 at 2:45 pm

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  i need help with a domain i purchased from y’all. memesist.com (memesist.wordpress)

  my trouble is that i have 15 email addresses, and over 100 cloud app login … self serve answers were tried in earnest.

  The blog I need help with is: (visible only to logged in users)

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  akumarjain · Staff · Sep 21, 2017 at 3:41 pm

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  I see memesist.com is available for registration. Are you sure you purchased this domain name?

  If you are trying to log into https://memesist.wordpress.com/ did you try “memesist” as a username as I see that Gravatar displayed on https://memesist.wordpress.com/ site?

  If you don’t remember the password to it, try resetting the password from https://wordpress.com/wp-login.php?action=lostpassword page and then check all your email addresses for a password reset email.

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  3blindweis · Member · Sep 21, 2017 at 4:32 pm

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  i did try, w/out success, therefore i asked.

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  akumarjain · Staff · Sep 21, 2017 at 4:36 pm

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  i did try, w/out success

  Didn’t you receive password reset email? Did you check your spam folder?

  Unfortunately, WordPress.com staff will not reveal the email address attached to the account attached to the site.

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  3blindweis · Member · Sep 22, 2017 at 7:46 am

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  i did not receive password email when using “memesist” as username to retrieve.

  that’s my gravatar. that’s my scattered chronoblog. all my junk. my mac hardrive failed and i can’t remember email

  how can you help? i can send list of email addresses i’ve used for past several years or verify billing info

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  akumarjain · Staff · Sep 22, 2017 at 2:21 pm

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  You can try “Account Recovery” process as described on https://en.support.wordpress.com/account-recovery/ page.

  I’ll tag this thread with modlook for the attention of the support staff. Please wait while someone from the support staff gets back to you on this.

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  gemmacevans · Member · Sep 22, 2017 at 3:49 pm

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  Hi 3blindweis,

  i did not receive password email when using “memesist” as username to retrieve.

  A password reset email has been sent successfully. If it isn’t in your spam folder, we’ll need you to fill out the Account Recovery form:

  Recover your account

  my mac hardrive failed and i can’t remember email

  You can specify another email address for us to use when contacting you, if you can’t remember which one is being used for that account.

  i need help with a domain i purchased from y’all. memesist.com

  memesist.com is no longer registered, so you won’t be able to manage it from any WordPress.com account. It can be registered using any domain provider of your choice.

  akumarjain — thanks for your help!

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  akumarjain · Staff · Sep 22, 2017 at 3:58 pm

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  You’re welcome @gemmacevans