Lost admin access

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  theaxisclinic · Member · Nov 4, 2023 at 7:05 pm

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  i need the correct records to update on GoDaddy DNS to fix a website error?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Nov 5, 2023 at 5:55 pm

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  Hi,

  I’m not seeing any record of that domain or your site ever being registered or hosted here at WordPress.com.

  Could you have built a site with the open-source WordPress software from WordPress.org and hosted it elsewhere?

  WordPress.com vs. WordPress.org

  WordPress.com staff can only assist with sites that are hosted here on WordPress.com. I would encourage you to reach out to your webhost’s support team to see if they will help. Do be aware that not all hosts will assist with WordPress related problems.

  Take a look and let us know if anything is unclear or you have any further questions.