lost all account credential

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  nick83 · Member · May 7, 2017 at 11:53 am

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  To whom it may concern,
  I am part of the editorial staff of a web guide. Recently the founder died. We now realized that he was the only one who had the access to the web site from his pc. At first I thought that I could enter with my account (that I might use when I create the website) but I forgot or he erased it.. in any case me and my colleague can’t enter and carry on the web site. What can we do?
  Best regard,
  NP.

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  gemmacevans · Member · May 8, 2017 at 10:40 am

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  Hi nick83,

  I’m sorry to hear about your founder. I’ll follow up with you by email for more information. Please let me know if you don’t receive it.

  Thanks!

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  nick83 · Member · May 13, 2017 at 10:09 am

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  Hi Gemma,

  did you have any update regarding the blog access? I hope we can manage it.

  Thanks!

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  nick83 · Member · May 13, 2017 at 10:09 am

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  Hi Gemma,

  did you have any update regarding the blog access? I hope we can manage it.

  Thanks!

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  gemmacevans · Member · May 13, 2017 at 6:03 pm

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  Hi nick83,

  I’ve sent a reply your email, I’ll continue to follow up with you there.