Lost all blog content

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  myboxofspices · Member · Feb 21, 2017 at 3:27 pm

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  Hi I have lost all my blogs content – all pages, all posts, all plugins, etc.
  I cannot see anything at all when I log in to wordpress also the site itself results into a http 500 error.
  This happened suddenly while i was in the middle of editing a blog post.
  Can someone please help?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Feb 21, 2017 at 6:55 pm

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  Howdy –

  Please post at wordpress.org/support/ for help with this site as it is not hosted with us on WordPress.com.

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  myboxofspices · Member · Feb 21, 2017 at 7:41 pm

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  hey thanks for your reply but I do think my site is hosted with wordpress.com. I can log on to wordpress.com but cannot see any content.

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  timethief · Member · Feb 21, 2017 at 7:45 pm

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  myboxofspices.com is hosted by Unified Layer
  IP Address: 66.147.244.183
  Name Servers:
  ns1.bluehost.com
  ns2.bluehost.com

  That site is not on our WordPress.COM servers. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.

  The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  myboxofspices · Member · Feb 21, 2017 at 8:11 pm

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  thank you timethief for the detailed explanation. I have posted my question on wordpress.org forum now but could you clear one last thing for me please if my site is not hosted with wordpress.com then how come up until now when i logged on to wordpress.com I could see all my blog posts and everything?

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  timethief · Member · Feb 21, 2017 at 8:14 pm

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  The site is linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

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  myboxofspices · Member · Feb 21, 2017 at 8:22 pm

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  thank you timethief!

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  timethief · Member · Feb 21, 2017 at 8:23 pm

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  You’re welcome.

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  staff-zinnia · Staff · Feb 22, 2017 at 3:48 pm

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  Thanks timethief :)