lost all data about website
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lost all data about website
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
It looks like your site is hosted over at iPage.com, so please contact their support directly for help with this.
While you’re using WordPress, you’re using the open source version made on WordPress.org, and it’s not hosted with us here on WordPress.com, so we have no control over or information about your site.
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But I was log in to WordPress and edit my website but I’m not able to make it anymore since my other host company shut down then i lost all data and I’m not able to see my website on my page
but I do have the website backup file so is there any way to upload this backup file to WordPress -
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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Hi there,
As mentioned above, because your site was not hosted with us directly, we are not able to assist in recovering your site.
However you can contact iPage support and they are in the best position to help you: https://www.ipage.com/support/contact
Hope this helps point you in the right direction!
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