Lost an entry
-
Hi, I just finished an entry on my app, whenI was trying to publish it, just disappeared. How I can get it back?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi there,
Is this for the WordPress mobile app?
I see a post dated yesterday in the Trash section of your site, http://dguerrerob.wordpress.com/, titled
Estado. Is that perhaps the post you’re looking for?If so, it looks like you may have accidentally deleted that site, but you can still restore it by going to Posts ->All Posts and clicking the Trash tab at the top.
-
Hi, it’s called momentos and it’s not in the trash. It was uploading it and then it disappeared.
-
Hi there,
Are you searching it through the app or the website (https://wordpress.com/)?
Also, what OS phone is your phone using (Android, iOS) and what’s the app’s version?
-
wrote it and tried to uploaded from the app. Then I was looking for it on the webpage but nothing.
The app it’s updated -
Do you still see the post in the drafts in your mobile app? Or do you mean that it disappeared from there after you clicked on “Publish”?
-
It disappeared after I clicked on publish. I saw it when it was uploading and then it just disappeared.
-
Did you happen to check the drafts in your mobile app to make sure that the post didn’t somehow end up there?
https://apps.wordpress.com/support/mobile/posts-and-pages/where-are-my-drafts/
Also what mobile device, OS, and app version are you currently using?
-
No, it’s not on drafts, or anything. When I clicked publish I saw it was uploading and couldn’t make any action. Then it disappeared.
-
If it’s really not anywhere in the mobile app, I’m not sure what we can do for you. If you’d like, you can try reaching out to the app support to see if they’re able to find anything more.
From our side though, we can try to see if it just ended up somewhere that you didn’t expect. Would you confirm the name of the site it uploaded to, whether you were adding a page or post, and the title of that item? Can you confirm the site selected in the app matches the one you meant to upload to?
-
Sure, I was uploading to Dguerrerob.Wordpress.com the name of the entry is “Momento”.
Hope you can help me. -
Sadly we’re not able to find that on your site after taking a close look. Out of curiosity, if you write and upload a test post does it work?
I see that dguerrerob.wordpress.com has been inactive for a few years, you are just now starting to use it again when you had this issue?
If you continue to have issues even after creating a test post, I think the next step is to delete and re-install the app. Given the age of the site and the fact that you have not published from it in a few years reinstalling the app may clear up the issue.
Thanks for the additional info!
- The topic ‘Lost an entry’ is closed to new replies.