Lost and Confused Human
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Please accepts my communication with a grain of sugar. I’ve signed up for a premium account I believe? When I customize site Tool denying alterations needed because it doesn’t recoginize my Premium membership… Any Help would be appreciated. How will I find your answer? Email? Phone?
thanks. Also what else should I do now?
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There is no phone support. All support docs are at http://support.wordpress.com
Type in live chat support and click search
https://en.support.wordpress.com/?s=live+chat+support
Note the results at that link please.Please see here for all the support options when you have technical support issues https://en.support.wordpress.com/help-support-options/
If you have a paid upgrade, please use the “Contact Support” form, http://support.wordpress.com/contact/ where you will receive a choice of having staff answer your question publicly or privately.
Also note, that you can email Staff at:
support@wordpress.com
or
help@wordpress.com -
Hi there,
I can assist you through the forum. What alterations are you attempting to make in customize? CSS? Let me know and I’d be happy to help. I confirmed that your premium upgrade is activated correctly.
Thanks!
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