Lost Back-up code and Phone

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  anonymouspusit · Member · Aug 8, 2018 at 1:43 pm

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  I lost my phone and I want to log-in to cunningbitch.wordpress.com. I deleted the previous emails hence I cant retrieve my Activation Link.
  I retrieved my email but still they required me the Back-up code.

  Can you help me with this?

  Thank you very much.

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  staff-zara · Staff · Aug 8, 2018 at 1:52 pm

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  Hello there, please perform the account recovery process here: https://en.support.wordpress.com/account-recovery/

  And I’ve added a modlook tag for Staff to follow up with you.

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  kokkieh · Staff · Aug 8, 2018 at 2:22 pm

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  Hi there,

  When you set up 2FA you were provided with ten backup codes to print out, and our system shows nine of those codes are still valid. Do you still have those backup codes? Please use those to log in and disable 2FA, and then you can re-enable it with your new number.