lost backup code
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Hello,
I changed my phone number and lost my backup codes, since I have the two-step verification enabled, I cannot access my account.The blog address is: https://bentenblogs.wordpress.com/
I tried to recover my account using the form available, but I don’t have the activation link, backup codes and never bought something for my blog.
Could you help me disable the extra verification? Or is there any other way I can access it?
Regards,
Kristen -
Hi Kristen,
Do you still have access to the email address you used for the account that owns bentenblogs.wordpress.com?
Just let me know and we can go from there.
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Hi Kristen,
Thanks for confirming. I’ve sent an email to the owner of the site and I’ll follow up with you there about the next steps.
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