Lost backup codes

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  nicknash7 · Member · Nov 21, 2018 at 6:47 am

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  The email associated with my account is (email visible only to moderators and staff). I have enabled the two-factor authentication and hence I couldn’t access my account. I have linked my account to the number +919486737589 which is no longer in use. As I have enabled authentication through an authenticator app (Google authenticator in this case), and since the authenticator that I used to log in into this account and the number ending in 89 as I said previously both are confined to the damaged phone, I couldn’t set up the authenticator for the same WordPress account in the new phone. I couldn’t log in into my account now. I want to log in. Could you please help me?

  The blog I need help with is: (visible only to logged in users)

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  neelgajjar · Member · Nov 21, 2018 at 6:59 am

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  Hi there,

  If you’ve misplaced your log-in information, the email address or username you’ve entered isn’t recognized, and you can’t use Two Step Authentication to reset your password, you can access your account using the Account Recovery Form

  On this form, you need to provide proof of your ownership
  such as transaction id or activation URL

  Recover Your Account

  Hope this helps! Let me know if you have any questions.
  Thanks!