Lost blog

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  theothersidereviews · Member · Feb 4, 2016 at 9:55 pm

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  My self-hosted website was using the wordpress.com blogging platform, but when I attempted to blog on it again I discovered that it was not accessible. I tried to update the Jetpack plugin, but I could not access anything on the dashboard and instead of updating the plugin my blog was disconnected entirely. Is there a way of retrieving the blog despite it being self-hosted? I am scared that I have lost all the content and am not sure how to go about retrieving it. Can someone help me with this?

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  justjennifer · Member · Feb 5, 2016 at 1:22 pm

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  Please give us the URLs of the sites you need help with.

  Did you connect your self-hosted WP website to WPcom via Jetpack’s Manage module? If so, do you see your self-hosted site in the new Dashboard? https://wordpress.com/sites

  After you’ve answered the above, please add a MODLOOK tag to the Tags section of the forum thread sidebar to receive Staff assistance with this issue.

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  theothersidereviews · Member · Feb 5, 2016 at 1:54 pm

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  The sites I need help with is http://www.theothersidereviews.com. It isn’t listed on the new dashboard at all. It was, but it was accidentally disconnected and all WP features were lost so I can’t find it at all. Bluehost support are unable to recover any files on their cpanel so I’m not sure what has happened.

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  justjennifer · Member · Feb 5, 2016 at 3:16 pm

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  I apologize, but following your above explanation, I don’t believe that Staff here will be able to help you with your previously connected WP site.

  You’ll need to work with your webhost (as you said bluehost) to find a backup of your site. Further help for self-hosted sites using the standalone WP software can be found over at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/ If you don’t have a username on the ORG forums, you can register one on that page.

  Best wishes for a quick and successful solution.

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  staff-ozmodiar · Staff · Feb 6, 2016 at 4:21 am

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  I’m sorry to hear that you are having trouble. However, theothersidereviews.com is a self-hosted WordPress.org blog, which we really can’t help with.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation and support sites for self-hosted/installed versions of WordPress.org at http://codex.wordpress.org/ and http://wordpress.org/support/ . You can also try talking to your webhost’s support team.