Lost Content

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  meyervstxapchem2018 · Member · Sep 10, 2018 at 4:53 am

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  Hit publish and content disappeared. Lower left said it was saved but cannot find content anywhere. Please help.
  Thanks

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Sep 10, 2018 at 2:09 pm

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  Good morning –

  I will be happy to take a look and see if I can find the missing content.

  Do you remember the title of the post? And was it on meyervstxapchem2018.wordpress.com or a different site?

  Lastly, do you recall if you were working from the WordPress app or in a web browser when the post content vanished?

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  meyervstxapchem2018 · Member · Sep 10, 2018 at 2:16 pm

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  The title of the post is The Jam-packed 3 Day Week on the site you listed. I was working from the safari web browser on a MacBook when the post content vanished when I published it.

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  staff-zinnia · Staff · Sep 10, 2018 at 4:31 pm

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  It doesn’t look like any back ups of the post were auto saved along the way, which is very odd. Normally, in this situation we could restore a previous version of the post from those auto saves. They aren’t available though.

  Did you copy + paste the material from a different editor or write it in the WordPress.com editor from the beginning?

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  meyervstxapchem2018 · Member · Sep 10, 2018 at 4:49 pm

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  I wrote in the wordpress editor the entire time over the course of 1-2 hrs

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  staff-zinnia · Staff · Sep 10, 2018 at 5:27 pm

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  Thanks for that information. I’m looking in to this and will come back with any updates.

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  staff-zinnia · Staff · Sep 10, 2018 at 5:34 pm

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  So we’ve had a few other reports with a similar story. Post is published and then it’s blank —

  Can you help me with the following details of your set up?

  – Operating system type and version number
  – Browser type and version number
  – Any browser extensions enabled
  – Working from our new or classic /wp-admin/ editor?