Lost credentials

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  jason63ce9115f6 · Member · Mar 7, 2020 at 10:42 pm

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  Hello, my website is brickellfitmiami.com
  I seemed to have lost all my credential information, how can I retrieve these???

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  austinsangs · Member · Mar 8, 2020 at 12:34 am

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  Hey there,

  Check the account recovery information on:

  Recover Your Account

  Cheers

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  fstat · Staff · Mar 9, 2020 at 7:46 am

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  Hi there,

  Your site brickellfitmiami.com is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by GoDaddy. Therefore, you need to contact them regarding your login issue.

  You can also try resetting the password by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org