Lost custom domain…

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  einmaphoto · Member · Jan 5, 2018 at 11:27 pm

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  Hi! How are you?

  I think that I’ve made a little mistake here. In an attempt to move from wp.com to wp.org, once i’ve got my authorization code for the custom domain name transfer to godaddy, i did have close the blog permanently. Now godaddy is giving me an status error: validation code incorrect and I can’t return to my custom domain name page and I don’t know how to ‘unbug’ my situation. any suggestion? THX (french canadian here, sorry for my bad engrish)

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 5, 2018 at 11:38 pm

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  What is the domain URL?

  Have you been using these support instructions: Point a WordPress.com Domain to GoDaddy https://en.support.wordpress.com/move-domain/change-name-servers/point-a-wordpress-com-domain-to-godaddy/

  This thread is tagged for a Staff follow-up.

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  supernovia · Staff · Jan 7, 2018 at 12:53 am

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  @einmaphoto it looks like you cancelled your domain before allowing it to transfer. I’m contacting the registrar to see if we can get the domain back for you without fees. If we can, please try the transfer again, but *do not* cancel the domain. You’ll want to just allow the transfer time to go through. Thank you!