LOST DOMAIN

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  meritgaming · Member · Jun 27, 2017 at 3:02 am

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  I purchased meritgiveaway.com as my domain and deleted my premium account because I no longer wanted to use wordpress.com. Now I can no longer use this domain.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jun 27, 2017 at 3:46 am

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  Hi there,

  I have restored meritgiveaway.com to your account.

  Let me know if it is working on your end. Thank you!

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  jasonvineyart · Member · Jun 27, 2017 at 1:06 pm

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  I have had the same problem. I got very confused by the information provided on the purchase section of the wordpress. I was charged £85 for a premium domain and cancelled that and got a £63 refund. Then the domain said it had a year to run (charging me £22) from 27 July until 27 July 2018. I cancelled that thinking I would lose the domain but not the free hosted website. Which has now disappeared without warning. Can you restore http://www.jasonvineyart.com to this website please? I haven’t been refunded the £22 yet either and the information is very unclear as to what would happen to the site if the domain is cancelled.

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  staff-doublebassd · Staff · Jun 27, 2017 at 1:44 pm

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  @jasonvineyart,

  I was able to restore your domain as well. Please check and let me know if you can view the domain.

  Thanks!

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  meritgaming · Member · Jun 27, 2017 at 9:14 pm

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  It worked! Thank you! I have purchased this through wordpress.com and just want to use the domain for the site I have created already on WP Engine. How would I do this?

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  terrybrownell · Member · Jun 27, 2017 at 11:52 pm

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  Hello!

  You can do this using ‘Custom DNS’.. more info here: https://en.support.wordpress.com/domains/custom-dns/

  I hope that helps, and let me know if you have any other questions!

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  staff-doublebassd · Staff · Jun 28, 2017 at 12:28 pm

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  You’re welcome! Yes, please follow the instructions on the link that @joerepublic provided and let us know if you have any questions.

  Thanks!