Lost Email Subscribers

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  iamafigmentofyourimagination · Member · Apr 18, 2013 at 3:07 am

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  I need help moving my email subscribers from my wordpress.com site to my wordpress.org site. I have seen several support forum threads where members or moderaters were doing this for people. These are all closed to new questions and comments. Can you help me with this as well? Many thanks

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  iamafigmentofyourimagination · Member · Apr 18, 2013 at 3:42 am

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  WordPress.com site: http://napsandroadmaps.wordpress.com
  Wordpress.org site: napsandroadmaps.com

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  amightywp · Member · Apr 18, 2013 at 6:51 pm

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  Hi there,

  We absolutely can get those transferred over for you, but in order for me to do so, I’ll need for you to first install a plugin on your new WordPress.org self-hosted blog.

  The JetPack plugin will give your site some additional functionality and will also let us add those followers who you originally had here at WordPress.com. You’ll need to install it here:

  http://wordpress.org/extend/plugins/jetpack/

  Then follow the instructions to make sure that you’ve connected it back to us (the process will involve entering your WordPress.com username and password). Once you’ve finished that we’ll be able to migrate those followers!

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  iamafigmentofyourimagination · Member · Apr 19, 2013 at 1:13 pm

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  Thank you! I have Jetpack installed already. Can you confirm that it has been connected back to you? It was installed for me already by the folks who transferred my site over. They had the passwords, etc. If it’s not right, do I deactivate the Jetpack plugin and do it again? Thank you very much!

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  amightywp · Member · Apr 19, 2013 at 3:46 pm

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  Heya,

  It isn’t actually showing as connected for napsandroadmaps.com. But you are right, what I would need you to do is go ahead and disconnect it and then reconnect it. It should allow a connection to be made. If not, we might have to reinstall it completely.

  Sorry for the trouble!

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  iamafigmentofyourimagination · Member · Apr 19, 2013 at 6:13 pm

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  Ok, I just deleted and reinstalled it. I was able to connect it to the wordpress.com account so hopefully we are all set! Just let me know! :)

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  amightywp · Member · Apr 19, 2013 at 6:28 pm

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  Hi there,

  Yep, that worked great! I’ve completed the migration of your subscribers for you, and you can review them right here:

  http://wordpress.com/#!/my-stats/?blog=50670288&blog_subscribers&unit=1

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  iamafigmentofyourimagination · Member · Apr 19, 2013 at 9:10 pm

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  I am so grateful to you for your help. Thank you!

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  amightywp · Member · Apr 19, 2013 at 10:23 pm

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  It’s been my pleasure! I hope you have a great weekend!