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Forums / Lost ID/password

Lost ID/password

  • Unknown's avatar
    philosophercooks · Member · Apr 18, 2017 at 4:46 pm
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    I am trying to update a set of pages that I left dormant for a while, but have been unable to figure out which of my email accounts I used to set up the pages. I posted a comment in hopes that it would send an email alert because it needed moderation, but no luck.

    Is there any way to figure out which email account I used to set up my page?

    ycpaaup.wordpress.com

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    philosophercooks · Member · Apr 18, 2017 at 4:47 pm
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    The autoblog fill was wrong: ycpaaup.wordpress.com is the right blog I need help with.

  • Unknown's avatar
    timethief · Member · Apr 18, 2017 at 4:56 pm
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    Please complete and submit the account recovery form here http://en.support.wordpress.com/account-recovery/

  • Unknown's avatar
    philosophercooks · Member · Apr 18, 2017 at 5:01 pm
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    Without knowing which email I used to set up the account I cannot access any of the “proof” documents required to submit.

  • Unknown's avatar
    philosophercooks · Member · Apr 18, 2017 at 5:01 pm
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    Without knowing which email I used to set up the account I cannot access any of the “proof” documents required to submit.

  • Unknown's avatar
    timethief · Member · Apr 18, 2017 at 5:06 pm
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    I am sorry but Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/

    If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.

    If you cannot provide proof ownership to Account Recovery Staff, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access, then you have reached a dead end.

  • Unknown's avatar
    philosophercooks · Member · Apr 18, 2017 at 5:37 pm
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    Alas, I think I am at a dead end then.

  • Unknown's avatar
    timethief · Member · Apr 18, 2017 at 5:38 pm
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    I’m so sorry about this.

  • The topic ‘Lost ID/password’ is closed to new replies.

Tags

  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 7 replies
  • Last activity 9 years
  • Latest reply from philosophercooks

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