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  rozezenija · Member · Aug 16, 2020 at 6:40 pm

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  Hello! I’ve purchased a site from you last year (Lovehomepeace.com), but unfortunately cannot remember which email I’ve used. I want to make some changes. Perhaps you could tell me an email associated with the above web site?

  thank you

  best regards

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  correspondwithjohn · Member · Aug 16, 2020 at 6:50 pm

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  Hello,

  I don’t think they will due to that being part of the Account Recovery process on confirming that you are the owner of the site. If there is any way that you can check all of your email accounts that you were using around that time for either an Activation email or Receipt email (or if you used PayPal to make the purchase, the transaction ID there) you can use the Account Recovery Form to regain access. The link for information on this is below.

  https://wordpress.com/support/account-recovery/#account-recovery-form

  Let us know if you have any other questions! :)

  -John

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  rozezenija · Member · Aug 16, 2020 at 6:54 pm

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  Thank you. I will try that. Used my card.

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  correspondwithjohn · Member · Aug 16, 2020 at 6:56 pm

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  Alright, I did tag staff to the thread just in case if I am mistaken on anything I mentioned above. But it would be best case scenario if you can locate one of those two emails.

  Good luck! :)

  -John

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  fstat · Staff · Aug 17, 2020 at 2:06 pm

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  Hi there,

  Thanks for tagging this @correspondwithjohn.

  
  @rozezenija, please make sure to submit any information that you find using the Account Recovery Form (https://wordpress.com/wp-login.php?action=recovery). Do not post any transaction details on this public forum.