lost log in

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  judscott · Member · Nov 30, 2020 at 9:21 pm

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  I have lost my login credentials. How can I gain access to my website again?

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  supernovia · Staff · Nov 30, 2020 at 10:07 pm

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  Hi, could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  You may also be able to log out and log back in with the email address that gets notifications and what not.

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/

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  judscott · Member · Jan 6, 2021 at 1:08 pm

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  Supernovia

  I have two websites one opens one does not. http://www.arboristexpert.com does not recognize my email. It is possible it was mucked up in 2019 when I had an outside vendor working on it???

  Other website is Judscottconsultingarborist.com

  Jud

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  staff-mckluskey · Staff · Jan 6, 2021 at 1:25 pm

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  Hey Jud,

  Your sites are not hosted with WordPress.com, so we won’t be able to help here.

  As @supernovia mentioned above, have a look at this Codex article to learn how to reset your password on a self-hosted site:
  https://wordpress.org/support/article/resetting-your-password/.

  If that doesn’t help, you’ll want to reach out directly to your host or check the community forums at https://wordpress.org/support/forums/.