Lost log on details

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  slgcmarketing · Member · Jan 10, 2019 at 1:30 pm

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  Hi
  We use WordPress for our website for our garden centre, we have a second website for the landscaping side of the garden centre which has not been used for some time. After a change of staff, we now want to use the Landscape site but are unable to find the log in details or password as the person who set both sites up has left the business.
  Can you help, please?

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  arvindsinghu · Member · Jan 10, 2019 at 1:55 pm

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  Can you please share your website URL :)

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  slgcmarketing · Member · Jan 10, 2019 at 1:57 pm

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  Thank you

  http://www.landscapedivision.co.uk

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  slgcmarketing · Member · Jan 10, 2019 at 2:07 pm

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  http://www.landscapedivision.co.uk

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  arvindsinghu · Member · Jan 10, 2019 at 2:16 pm

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  Hi @slgcmarketing,

  Your site landscapedivision.co.uk is using the self-hosted version of WordPress, and you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only :)

  If you have access to your hosting, then you can quickly check your username and reset the password :) How to Change Your WordPress Password using phpMyAdmin

  Thanks !!!