lost login and email associated with account
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Due to high turnover, we have lost access to one of our pages. The user name is hoodriverhopsfest. The password was reset but we’re not sure what email received the reset. It should be _____@[redacted]
Many of our aliases are unmanned, unfortunately, but if you can help me identify the correct alias our administrator may be able to pull the mail with the new password.
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Hey there,
Due to privacy concerns, we can’t disclose the email address associated with accounts.
To be of any assistance, we’ll need one of the following to confirm account ownership:
* an email from the address originally associated with the account
* the API key from their welcome mail
* a matching PayPal transaction ID from Paid Upgrades (Note: The PayPal receipt number isn’t the same thing since it isn’t referenced in Paid Upgrades.)If you can find any of this information, please contact us via support [at] wordpress.com for assistance.
Best,
P. -
In the past staff-blorbo has hinted at the email using two to four letters if the email name and the domain name – enough of the email was left blank that someone could not guess it but they could look back in their records and systems to find the correct email – seemed to work several times – you might touch base with James and see what his guidelines were
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The WordPress.com Happiness Engineers have recently re-considered our security policies, and have determined that disclosure of any email address information may be sufficient to invade the privacy of our users. I’m afraid I won’t be able to provide any further information regarding the account credentials without any of the information listed above.
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