lost login details: how do i access my sites again

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  rogercwilsher · Member · Jan 28, 2023 at 1:29 pm

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  I have lost the login details for this and another site https://pleindesaveur.wordpress.com

  I cannot recall the email address or password i used to access them

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jan 28, 2023 at 2:32 pm

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  Hi there:

  If you have the transaction IDs from charges on this account, you can use the Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:

  https://wordpress.com/wp-login.php?action=recovery

  Just fill out as much information as you have, including an email address where Support can get in touch. The transaction ID will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  You can read more about what the account recovery process entails here:

  https://wordpress.com/support/account-recovery/

  I hope that helps!