Lost login email adress

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  pieterlr · Member · Mar 1, 2021 at 2:14 pm

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  I have recently taken over from another IT Manager at the company, We have got a WordPress site and website for our hotel, we need to do changes, but nobody can tell us to which email WordPress sends the password reset credentials, and the previous IT Manager does not know either. I have the Login name but not the email address, we have more than 300 mail addresses, if I can just pinpoint what address the site uses I can get my credentials

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  supernovia · Staff · Mar 1, 2021 at 6:16 pm

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  Hi, could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  You may also be able to log out and log back in with the email address that gets notifications and what not.

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/