Lost Login Information

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  ashwood13 · Member · Aug 1, 2020 at 3:54 pm

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  The person who handled our website is no longer with the company. I do not know the login info (password and user name) and I need it so I can change and update our website. Can you assist me with this issue? I hope so! Thank you.

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  staff-doublebassd · Staff · Aug 3, 2020 at 3:08 pm

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  Hi there,

  What is the URL of the site you are wanting to regain access to?

  If you could please fill out our account recovery form here: https://en.wordpress.com/wp-login.php?action=recovery”, we’ll definitely see if we can assist you with regaining access to your account.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our https://en.support.wordpress.com/account-recovery/ support page for more information on recovering your account.