Lost login & no e-mail

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  kokskniven · Member · Aug 10, 2017 at 2:26 am

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  Is there a way to log into a wordpress.com-account if you have lost both your username, your password & the e-mail you registered the account with?

  Or if you have your username but not your password and not the e-mail you registered with?

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  kokkieh · Staff · Aug 10, 2017 at 10:40 am

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  Hi there,

  If you don’t have access to the email you won’t be able to request a password reset, so the only other option in that case is our account recovery form:

  Account Recovery

  If you’re unable to provide any of the verification info we ask for in that form, we won’t be able to help you.

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  domenickc · Member · Aug 10, 2017 at 8:19 pm

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  Other than Account Recovery, how can I prove ownership of a WordPress site?

  We have access to protectmewith3.com. I have the credentials to this. There is a Spanish version of this site that has its own WordPress instance: esp.protectmewith3.com. My login was somehow changed. It might have been hacked. How can I get access to this to make changes to the copy on the website? I do not have any of the items listed in account recovery.

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  gemmacevans · Member · Aug 11, 2017 at 8:42 am

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  Hi domenickc,

  You are posting from a different account to the one that was used to start this thread. Did you also write the first post here? If not, please start a new thread and add the ‘modlook’ tag so a member of staff can look into this for you.

  Thanks!