lost mail and stuff, cannot logg in my old site
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Hello, maybe you can help me. I have an old wordpress page, but I deleted the associated mail address and now I can not reset my password because I forgot it. Can you help me?
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Hi there!
This looks like staff could help with your account, to see what’s going on.
I’ll tag this as Modlook, so that staff could check your account, and help further.
While you wait, I have a support article below that can also help with your issue:
Cheers :)
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Hi jackjacksonjack,
Can you send a link to the page you are having trouble accessing? If you let me know, I can look at the best way forward.
Thanks!
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Hi, ist the site https://exilantin.wordpress.com.
I’ve now logged in with another account. I lost the first account. :( -
Thanks — if you no longer have access to the account email address we will need you to fill out the Account Recovery form:
It’s worth noting that we won’t be able to help you recover the account without this information, for security reasons.
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Hi gemma, thanks. I’ve already tried this, but I do not have this transaction ID. Neither an activation URL or key or this two factor authentication codes.
It is years ago, I have these mails no longer. Neither do I have the account, where I can search for it :( -
Without access to the account email address or proof of ownership, I’m afraid we won’t be able to help you recover the account. I appreciate you really want to access the site again but we can only help you do this with the information I listed above.
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