Lost me subscribers data because of staging problem

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  shoshani2016 · Member · Mar 8, 2022 at 2:09 pm

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  Hi,

  A staging problem has caused my sire to be disconnected and when connected, all history has been erased, including the list of subscribers.

  Please advise

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  shoshani2016 · Member · Mar 8, 2022 at 2:15 pm

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  To add more information. Once adding a staging site JetPack went into Safe Mode because of Identity problem. I have clicked the first option, allowing all data from the staging site to go to the live site, but instead, the data was erased and i had to start clean.

  The ID from the wp_options table under jetpack_options is: 203687577 and the ID from stats_options is: 136811659

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  fstat · Staff · Mar 9, 2022 at 10:21 am

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  Hi there,

  I was able to transfer all your subscribers back to your live site.

  Let me know if there’s anything else I can help you with.

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  shoshani2016 · Member · Mar 9, 2022 at 10:30 am

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  Thanks! Amazing!

  One more question, is there a way to get also former stats, or that is a lost cause?

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  fstat · Staff · Mar 9, 2022 at 12:47 pm

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  I’ve transferred your stats as well :)

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  shoshani2016 · Member · Mar 9, 2022 at 6:03 pm

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  Thank you. You guys are the best.