Lost my 2fa code

• 

  hanielsfactory · Member · Jan 14, 2020 at 7:46 am

  • Copy link
  • Add topic to favorites

  Can you please help to turn off the google authenticator plugin in my website?

  admin page. i can not log in there

• 

  fstat · Staff · Jan 14, 2020 at 8:08 am

  • Copy link

  Hi there,

  Judging by the site connected to your WordPress.com account it looks like you’re using the open-source WordPress.org software and therefore you need to seek help at these forums:

  https://wordpress.org/support/forums/

  The forum you’re currently posting is for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org