lost my backup codes for 2 factor authentication

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  erditabedinif84a41e40e · Member · Feb 4, 2021 at 3:20 am

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  I lost the backup codes for my site – hartfordsports.org
  How do i recover them please? i cannot access my account anymore.

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  fstat · Staff · Feb 4, 2021 at 8:04 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Siteground. Therefore, you need to contact them regarding your login issue.

  We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org