Lost my followers when I updated site

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  chaostica · Member · Aug 9, 2018 at 2:06 am

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  Hi,
  I reworked my wife’s site last month: https://eveyoga.com. I wrote to request that stats be restored and they were. Apparently there were over 300 followers on the site – email followers I guess – that aren’t there any more. Do they still exist somewhere? And, if so, can they be restored?

  The blog I need help with is: (visible only to logged in users)

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  scherem · Member · Aug 9, 2018 at 2:19 am

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  Hi,

  I was looking at the domain info the site, and it appears that this isn’t a WordPress.com blog, but a WordPress.org blog. This forum is for support of sites hosted on WordPress.com . For more info on the difference, you can look here: https://en.support.wordpress.com/com-vs-org/

  The WordPress.org support site may be of help: https://wordpress.org/support/

  If I’m wrong about this, my apologies.

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  darciemg · Staff · Aug 9, 2018 at 3:02 am

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  It sounds like this is a Jetpack issue, as your stats were restored. I’m tagging this to have the staff take a look internally at the issue.

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  thesacredpath · Member · Aug 9, 2018 at 4:09 am

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  Hi @chaostica, I tested the Jetpack connection for chaos-central.com, and it is showing an error, so can you disconnect and reconnect it? Go to Jetpack > Dashboard, scroll down to Connections and click Manage site connection.