Lost my log in details

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  theluckygeneral · Member · Sep 28, 2022 at 11:00 am

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  I’ve lost my log in details

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Sep 28, 2022 at 11:03 am

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  You succesfully logged in to your wordpress.com account. What account or site are you talking about?

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  nicolas146b87e572 · Member · Sep 28, 2022 at 11:54 am

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  Lost our account access.

  We used to connect to WordPress from Bluehost, we changed server to AWS and we can’t connect to WordPress anymore for one of our domains.

  Trying to press on the lost password in login section but nothing happens. Other team members do manage to activate a lost password email but never receive any emails.

  Could anyone please help us as we are stuck ?

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  staartmees · Member · Sep 28, 2022 at 2:10 pm

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  We can’t help you as form what you tell, it looks your site isn’t running on the wordpress.com platform. As your site uses the open source wordpress.org, you can get help in their support, https://wordpress.org/support/