lost my login details

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  peckyone · Member · Apr 18, 2021 at 11:05 pm

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  I have lost the details to login to my website, I think I originally set it up with a different email that I no longer use and do not have the password for.
  How do I log back in to my website using different details? Is there any customer service help for wordpress? or only customer forums?

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  staff-totoro · Staff · Apr 19, 2021 at 1:23 am

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  Hi there,

  I do not see any sites under your @peckyone WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.