Lost my phone number, no back up code & activation email

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  mr4f1z3ld1 · Member · Jul 25, 2020 at 3:58 pm

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  Hi WordPress.com staff

  I cannot access my original account because the two-step verification is enabled

  I lost my phone number, backup codes and wordpress.com activation email

  My blog address is: https://mrafizeldi.wordpress.com/
  My email: (email visible only to moderators and staff)

  Please help me to skip/disable the 2 step authentication

  Regards,
  Rafizeldi

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  staff-mckluskey · Staff · Jul 27, 2020 at 2:34 pm

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  Hi Rafizeldi,

  Please reach out directly to our Account Recovery team at passwordhelp@wordpress.com. If you write them from the email address you used to create your account with, they’ll be able to help you with that.