Lost my site's IP address

• 

  simonehunt17 · Member · Dec 30, 2017 at 7:43 pm

  • Copy link
  • Add topic to favorites

  in attempting to transfer my site to sqaurespace, I think I lost my IP address. When I try to go to view my website, a page comes that says there is no IP address.

  I decided not to move to squarespace so I canceled the transfer. I must have messed something up in that process.

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Dec 30, 2017 at 11:27 pm

  • Copy link

  @simonehunt17 you will need to add the records back from Squarespace. Here’s a bit of a how to:
  http://en.support.wordpress.com/domains/custom-dns/

  I’ll also email so you can send us the entries, in case you need help adding them. Cheers. :)

• 

  supernovia · Staff · Dec 30, 2017 at 11:29 pm

  • Copy link

  Oh I missed this last part:

  I decided not to move to squarespace so I canceled the transfer.

  I’ve set the domain up again so it points here. It will just take a few hours to take effect. Let us know if you need help removing the squarespace cnames, too.

• 

  simonehunt17 · Member · Dec 31, 2017 at 3:31 am

  • Copy link

  Wow, thank you so much!

• 

  staff-zinnia · Staff · Dec 31, 2017 at 1:19 pm

  • Copy link

  No problem, we are always happy to help!