Lost my stats
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This morning when I checked my stats, JetPack said I needed to fix my credentials. So, I disconnected and reconnected but my stats were gone and new stats started to accumulate. It appears as though my old stats are associated with my WPEngine.com staging site. How do I get the stats hooked back to the correct site?
My production site is: http://soaringcafe.com
staging at: http://soaringcafe.staging.wpengine.comAlso, I sure would like to get the stats added back in once this is corrected.
The blog I need help with is: (visible only to logged in users)
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The blog you specified at soaringcafe.com does not appear to be hosted at WordPress.com.
This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.
If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.
If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.
This is an automated message.
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Hello there,
Please see the information at these links:
JetPack FAQs
JetPack support page
JetPack support tickets -
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Please wit pateiently as Staff have a backlog. Also note that when we create a support ticket by contacting Staff it’s important to understand they have a backlog. They deal with the support tickets with the earliest dates furst. So if we contact them more than once of the same issue the date moves forward and it takes longer to get help.
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