Lost my support request

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  adamjonestales · Member · Aug 30, 2018 at 2:37 pm

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  Hey! I submitted a ticket to you yesterday, but I now cant find it anywhere!!

  It’s super frustrating cause I still not got answer! Not an email, nothing!!

  The blog I need help with is: (visible only to logged in users)

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  catkiinson · Staff · Aug 30, 2018 at 4:32 pm

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  Hi,

  Can you please confirm the url of the site you need assistance with?

  I’ve added the modlook tag to this post. A Staff member will assist you shortly.

  Thank you for your patience.

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  kokkieh · Staff · Aug 31, 2018 at 9:09 am

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  Hi there,

  We replied to you via email yesterday. Private staff support via live chat and email is available in all our paid plans:

  Contact WordPress.com Support

  Regarding your question:

  I want customizable premade templates, but I can’t find them anywhere !!

  You can find all our theme listed at My Site ->Themes. All themes come with certain features that are customizable, but for advanced customization like setting custom colors or overriding your theme’s CSS code you’ll need to be on our Premium or Business Plan.

  Themes

  https://en.support.wordpress.com/custom-design/