Lost my website

  • Unknown's avatar
    matthew8bc1694299 · Member ·

    I have tried to change my domain to allthatisgolf.com in the settings on the dashboard and clicked save and it asked for me to login which i tried and now i can’t find the website anywhere and i can’t access it through wordpress, could someone please help?
    Thank you, Matthew

  • staff-mckluskey · Staff ·

    Hi Matthew,

    I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    You can look for help at the community forums here: https://wordpress.org/support/forums/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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