Lost my website

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  trulad · Member · Aug 29, 2020 at 7:06 pm

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  I changed my domain on my WordPress.org account and now I can’t get in. I think it is also connected to an old .msn account that I lost and MSN would not help me in getting it back.

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  derekduhaime1 · Member · Aug 29, 2020 at 9:30 pm

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  Hi @trulad,

  This might get you going in the right direction:

  https://wordpress.com/support/account-recovery/#if-ownership-cannot-be-established

  Sorry you’re having to deal with that. I had to deal with something similar recently with an old email address I no longer had access to.

  Hope this helps,

  Derek

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  justjennifer · Member · Aug 30, 2020 at 7:29 am

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  I changed my domain on my WordPress.org account

  Hi there, the support guide that @derekduhaime1 linked to would be relevant for you if your site was hosted here on WPcom. From your description, it doesn’t seem to be the case.

  Have you tried contacting your web hosting provider for assistance? If they say this is a WordPress problem, head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  Just to clarify, this support forum assists users with free websites hosted on the WPcom platform. For more information on the differences:
  https://wordpress.com/support/com-vs-org/