Lost my Website
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After updating plugins, I cannot access to the dashboard of my website. It shows this warning when I try to login a
Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/keepsakearts.net/public_html/wp-content/plugins/customize-my-account-for-woocommerce/include/admin/admin_settings.php:1) in /home/customer/www/keepsakearts.net/public_html/wp-includes/pluggable.php on line 1093When I try to login through wordpress.com instead of from my website, it does not show that I have any website at all. I try to connect my domain back, instead wordpress wanted me to pay for plans. I use the free version to see if I can get back my website and it does not seems to work.
Please help.
The blog I need help with is: (visible only to logged in users)
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No, I have no idea how to fix this. I am feeling struck as I cannot even login to my dashboard of my website.
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host keepsakearts.net on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions. You can learn more about the performance and security benefits of our managed hosting here: https://wordpress.com/hosting/
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, and we offer a migration plugin that will help you move your site to our managed hosting in just a few clicks.
Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a seUnfortunately though, as it stands now, we are not able to help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help.
Thanks!
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