lost my website
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I have a hard time getting into my email, due to my website being down, can you please contact me at (redacted by staff)
This email is my work email and I need to have access to.
Please I need help all email records are missing.WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there!
It looks like the WordPress.com Explorer plan and the domain both expired quite some time ago. Your domain entered the redemption period, and you then paid the redemption fee + the domain renewal fee to restore the domain. However, it appears you then canceled the domain. May I ask what led you to cancel the domain again?
Because you canceled within the refund period, the domain registration fee was refunded to you. To restore the domain, you must pay the domain registration fee again.
I emailed you a payment link to pay for this. Please reply here after paying so that we can restore the domain for you.
You’ll also need to upgrade to the WordPress.com Explorer plan separately, as the plan also expired. You can upgrade using the button below:
Please don’t forget to reply here and let us know after paying the domain registration fee using the link I emailed you.
Feel free to let us know if you have more questions.
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Hi the domain I need is this one DAYEPROPERTYSOLUTIONS.COM , I want to make sure this is the domain I am paying for and not a test domain I had it some time ago. Please help me make sure I am getting what I need. See the info below. I need to restore my email from this domain asap.
WHOIS search results
Domain Name: DAYEPROPERTYSOLUTIONS.COM
Registry Domain ID: 2364102198_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.sawbuck.com
Registrar URL: http://www.wordpress.com
Updated Date: 2024-04-18T07:01:30Z
Creation Date: 2019-02-26T03:31:03Z
Registry Expiry Date: 2025-02-26T03:31:03Z
Registrar: Automattic Inc.
Registrar IANA ID: 1531
Registrar Abuse Contact Email: (email visible only to moderators and staff)
Registrar Abuse Contact Phone: +1 877 273-3049
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS1.WORDPRESS.COM
Name Server: NS2.WORDPRESS.COM
Name Server: NS3.WORDPRESS.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2024-04-19T12:32:52Z <<<
For more information on Whois status codes, please visit https://icann.org/epp
NOTICE: The expiration date displayed in this record is the date the
registrar’s sponsorship of the domain name registration in the registry is
currently set to expire. This date does not necessarily reflect the expiration
date of the domain name registrant’s agreement with the sponsoring
registrar. Users may consult the sponsoring registrar’s Whois database to
view the registrar’s reported date of expiration for this registration.
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Hi there!
Please refer to my last reply here. That was about the domain dayepropertysolutions.com, which you canceled after restoring it from the redemption period.
We have already emailed you the payment link. Could you check your inbox, pay using the link, and reply here so that we can restore the domain? Note that there’s a limited window for us to restore this domain.
Thanks!
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